1st line support consultant
ManchesterConcept Resourcing
...environment on the service desk, providing first line support to client users your main responsibilities will be providing 1st time responses and fixes where possible, routing to 3rd party supplier, triaging and escalating tickets to 2nd line when required. a broad technical knowledge is required ideally with retail/epos/pos [...]
Contract Type: Permanent
Category Customer Services & Call Centre