On-site consultant - bracknell

[...] sustainable workforce (the types of roles include call centre/print operators/data entry clerks) maintaining a high level of communication with other on-site locations and local branch operations to ensure service levels are optimised. building solid customer and employee relationships across the site as an on-site consultant, you will be: based at the client's sites in bracknell to discuss any issues or feedback and provide support to employees and client management[...]

25/05/2012 17:00 » Kelly Services 

Commercial delivery lead

[...] voice calls, all ivr service, email (egain) contact and web chat. in an average week the domain manages circa 7 million voice calls, 126,000 emails and 14,000 web chat sessions. we currently have 7000 agents configured on our centralised infrastructure, 3500 concurrent, across 14 locations in the uk, ireland, egypt and india. we currently have a team of 22 fte across 3 teams. the role of interaction commercial delivery authority will be managing project delivery[...]

24/05/2012 14:00 » CWjobs 

Java developer - e-fx trading desk

UBS AG — London

[...] (now called informatica ums). ubs is a leading global financial services firm. our investment bank is one of the world's top global investment banking and securities firms, providing a full spectrum of products to institutional and corporate clients, intermediaries, government and hedge funds worldwide. the candidate will join a new, elite team of developers, responsible for development of new, core, low-level components for use in a low-latency, high-throughput, fx algo[...]

Job Type: Permanent / Full-time

24/05/2012 11:00 » MilanoFinanza » London | Greater London 

Call centre sales manager - ccp0309

TheLadders

Call Centre Sales Manager - CCP0309 - normal 0 false false false en-gb x-none x-none microsoftinternetexplorer4 contact centre partners is proud to be working exclusively with a growing, dynamic organisation which operates within the financial services marketplace. we are seeking an experienced, sales focussed call centre manager (head of sales) who will take control of our client's growing outbound sales centre currently made up of 30fte but will be grow substantially[...]

Job Type: Permanent

23/05/2012 22:00 » CareersAndJobs 

Instrument data ctb - emea lead

UBS AG — London

[...] of call for staff, in the various business analysis and process driven performance measurement tools/approaches. - coordinate, monitor, advise and report on (i) staff process improvement ideas scheme, and (ii) consistency of approach in process driven performance measurements techniques used by the various operations functions. - contribute to the instrument strategy roll-out, identify where there are gaps or risks and proactively work to help the organisation close those[...]

Job Type: Permanent / Full-time

22/05/2012 12:00 » MilanoFinanza » London | Greater London 

Instrument data ctb â emea lead

UBS AG — London

[...] of call for staff, in the various business analysis and process driven performance measurement tools/approaches. - coordinate, monitor, advise and report on (i) staff process improvement ideas scheme, and (ii) consistency of approach in process driven performance measurements techniques used by the various operations functions. - contribute to the instrument strategy roll-out, identify where there are gaps or risks and proactively work to help the organisation close those[...]

Job Type: Permanent

22/05/2012 12:00 » e-FinancialCareers » London | Greater London 

Business development executive

TheLadders

[...] experienced management team, this organisation is now recruiting two new sales people to kick off their growth. they sell a workforce optimisation suite, software which records and analyses voice calls and converts into text and data; this allows customer feedback to be combined with an e-learning package which informs staff about results. the pressure on call-centres is thus diminished and managers can see and address business problems. the person[...]

Job Type: Permanent

18/05/2012 22:00 » CareersAndJobs 

Client support assistant â wealth management

UBS AG — London

[...] Wealth Management - the central support team works together with front office and operational teams to handle clients' payments, asset transfers and trade rebooks to ensure that our clients' business is dealt with in an efficient and properly controlled fashion. they are highly client-focused, multi-skilled and commercially aware, with a keen sense of the importance of process and best practice in a highly regulated business. to strengthen our team we are currently looking[...]

Job Type: Permanent

17/05/2012 17:00 » e-FinancialCareers » London | Greater London 

Client support assistant - wealth management

UBS AG — London

[...] wealth management organisation. the central support team works together with front office and operational teams to handle clients' payments, asset transfers and trade rebooks to ensure that our clients' business is dealt with in an efficient and properly controlled fashion. they are highly client-focused, multi-skilled and commercially aware, with a keen sense of the importance of process and best practice in a highly regulated business. to strengthen our team we are currently[...]

Job Type: Permanent / Full-time

17/05/2012 17:00 » MilanoFinanza » London | Greater London 

Project manager

SER (Staffing) Ltd - — London

[...] expanding workforce they are now looking to recruit the services project manager to join the southern office the job this role involves both contract/ project management alongside an element of sales. you will manage smoke ventilation and natural ventilation projects ranging from 5k through to 1 million in the area as well as getting involved in estimation and developing business relationship most of the lead will be generated by the commercial manager as well as[...]

17/05/2012 17:00 » Monster » London | Greater London 

Java developer

UBS AG — London

[...] as call sheet with click-to-dial and other telephony services. also included is the event management platform supporting the logistics for corporate events, analyst marketing and corporate deal roadshows. finally, the group has systems responsible for capturing client research interests ? using those to provide a projected recipient list to the analysts while writing the research ? and managing the rendition and distribution of the research documents to our clients[...]

Job Type: Permanent

16/05/2012 18:00 » e-FinancialCareers » London | Greater London 

Java developer

UBS AG — London

[...] as call sheet with click-to-dial and other telephony services. also included is the event management platform supporting the logistics for corporate events, analyst marketing and corporate deal roadshows. finally, the group has systems responsible for capturing client research interests ? using those to provide a projected recipient list to the analysts while writing the research ? and managing the rendition and distribution of the research documents to our clients[...]

Job Type: Permanent / Full-time

16/05/2012 18:00 » MilanoFinanza » London | Greater London 

Telesales executive (back office software, recruitment industry)

Easy Web Recruitment - — London

[...] providing workforce management solutions to the recruitment market and have a proven track record of success and exceptional financial stability. a founder member of fcsa they were voted best umbrella company four times by readers of contractor uk. they always aim to pioneer sector firsts and their leading edge technology helps them to provide their clients with outstanding levels of accuracy, accountability, transparency and process efficiency. they are now looking[...]

16/05/2012 11:00 » Monster » London | Greater London