Resource planning manager

ATA Rail — London

[...] control centre in this position you would ensure the deployment of operational human resources to ensure the optimum operation staff coverage meets customer service & regulatory requirements. role description other key accountabilities of the role will include but not be limited to the following: - develop the resource management system (irma) to maximise use of its functionality. - liaise with other areas of the business, ensuring that the company's vision & objections[...]

21/05/2012 03:00 » PlanetRecruit » Greater London 

Sales manager

Recruitment North West — Greater manchester

[...] effective coaching and mentoring of all agents to give a high standard of service responsible for performance management process: 1:1â s, personal development plans and performance reviews a culture of continuous improvement is adopted set regular incentives and weekly plans communicate with account management and clients. to monitor performance and kpiâ s spotting trends etc carry out quality checks, call monitoring and other forms of customer contact[...]

Job Type: Permanent / Full-time

21/05/2012 01:00 » MyNorthWestJobs 

Quality assurance supervisor

Technical Kudos — Haywards heath

[...] department call quality assessments, co:ordinate the feedback of these to agents and supervisors, making sure you log and rectify any identified compliance breaches, providing point of contact between the company compliance officer and sales department. you must have proven experience of leading or coaching a small team, working within a contact centre environment and call quality assessment within a financial services environment. you must also have[...]

Job Type: Full-time
Industry/Sector: Legal

19/05/2012 18:00 » Omni-jobs » West Sussex | South East 

Debt management ccm

Recruitment North West — Greater manchester

[...] training, coaching and inspirational leadership of team managers managing teams of direct reports. to provide highly visible leadership and clear communication of shared business values and goals to role model business values and behaviours to lead, motivate, develop and coach your team managers to deliver objective and targets to identify the training and development needs of managers in order to meet project to successfully oversee all contact centre operations[...]

Job Type: Permanent / Full-time

19/05/2012 13:00 » MyNorthWestJobs 

Team leader - outbound sales

Assured Recruitment Solutions — Altrincham

[...] strong coaching background as we are looking for someone that can drive and enhance individual and team performance in real time. this is a role where you will be highly visible and hands on - not stuck in an ivory tower analysing and reporting on sales statistics. to succeed in this role it is essential that you: are an experienced team leader with a demonstrable record of driving sales performance across a team of 10-15 telesales advisors / claims advisors in a highly[...]

Job Type: Permanent / Full-time

19/05/2012 12:00 » MyManchesterJobs » Cheshire | North West 

Contact centre sales advisor - outbound

eRecruit Solutions Ltd - — Bristol

contact centre sales advisor - outbound location : bristol, sw bs12bd salary : 13,000.00 - 20,000.00 gbp per year excellent benefits company : erecruit solutions ltd job type : full time permanent date posted : 19 may 2012 job description : contact centre sales advisor (outbound) in the heart of bristol - full and part time this new and expanding contact centre is growing its team of contact centre sales advisors further to securing a great new client[...]

19/05/2012 11:00 » Monster » Somerset | South West 

Team leader - outbound sales

Assured Recruitment Solutions — Altrincham

[...] strong coaching background as we are looking for someone that can drive and enhance individual and team performance in real time. this is a role where you will be highly visible and hands on - not stuck in an ivory tower analysing and reporting on sales statistics. to succeed in this role it is essential that you: are an experienced team leader with a demonstrable record of driving sales performance across a team of 10-15 telesales advisors / claims advisors in a highly[...]

Job Type: Permanent / Full-time

19/05/2012 11:00 » MyNorthWestJobs » Cheshire | North West 

Customer service & sales - immediate start

Iconic Promotions Ltd — Manchester

[...] can coach intensively in sales, marketing and customer services for our busy promotion campaigns. successful applicants will: - have strong communication skills - be able to multi task and problem solve - enjoy learning and personal development - perform well within teams - be ambitious and enjoy taking responsibility - have an outgoing and friendly personality what`s in it for you? - fantastic earning potential - the opportunity to be cross coached in all aspects[...]

19/05/2012 09:00 » Monster » Lancashire | North West 

Debt management ccm

Recruitment North West — Greater manchester

[...] training, coaching and inspirational leadership of team managers managing teams of direct reports. to provide highly visible leadership and clear communication of shared business values and goals to role model business values and behaviours to lead, motivate, develop and coach your team managers to deliver objective and targets to identify the training and development needs of managers in order to meet project to successfully oversee all contact centre operations[...]

Job Type: Permanent / Full-time

19/05/2012 03:00 » MyManchesterJobs 

Telesales advisor, cheadle

Hot Recruitment Consultants Ltd — Cheadle

[...] making calls on a large variety of campaigns with each call being very different - all helping to make the working day more interesting. these calls are made mainly to existing customers so even though it is an outbound call centre the calls made aren't cold! the customers are generally called proactively in regards to renewing their current membership, special offers or new products that may benefit them, so they would normally[...]

Job Type: Permanent / Full-time

18/05/2012 19:00 » MyNorthWestJobs » Cheshire | North West 

Sales coach

Hero TSC - Dearne Valley — Rotherham

[...] sales coaches to join the telemarketing department within the dearne valley contact centre. you will consistently focus and drive sales in the telemarketing department to ensure maximum effectiveness of the sales team by developing and implementing coaching and training programs to enhance skill set and sales technique of the team. to adhere to herotsc company policies and procedures and ensure campaign guidelines are adhered to when delivering coaching[...]

Job Type: Permanent / Full-time

18/05/2012 15:00 » MySouthYorkshireJobs » South Yorkshire | Yorkshire and the Humber 

Telesales advisor, cheadle

Hot Recruitment - — Cheadle

[...] making calls on a large variety of campaigns with each call being very different - all helping to make the working day more interesting. these calls are made mainly to existing customers so even though it is an outbound call centre the calls made aren't cold! the customers are generally called proactively in regards to renewing their current membership, special offers or new products that may benefit them, so they would normally[...]

18/05/2012 15:00 » Monster » Cheshire | North West 

Team manager (customer exeprience leader) - stockport

British Sky Broadcasting — Stockport

[...] customer centre professional, you know the answer isn't always so straight-forward. getting it right every time, for every customer - whatever their query - isn't something that just happens. it takes award-winning training. real determination. plenty of persuasion. and, of course, someone who can really lead by example. able to engage, motivate and inspire your team to always give their very best, you'll be quick to guide those that need help and just as quick to celebrate[...]

18/05/2012 12:00 » Monster » Cheshire | North West