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GE Capital — Truro
[...] to senior collector or team leaders for decision. * maintain up to date, accurate and relevant information cases on computer system ensuring compliance with collections policy and procedures and any relevant regulations. * deal with general queries from borrowers & 3rd parties on loan accounts i.e. outstanding amounts, payment terms and tracing missing payments. * log customer dissatisfaction on the ccrp system. * identify & take forward improvement ideas[...]
18/05/2012 16:00 » Monster » Cornwall | South West